As NBN Co rollout out their fibre upgrade program across Australia, certain nbn Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) connected addresses will become eligible for an upgrade to a full fibre FTTP connection. You can find out if you can Flip to Fibre™ by checking your service address on this page.
By checking your address above, you will quickly discover if your premises is ready for a FTTP upgrade straight away, or any time within the next three months.
If your premises has been allocated a “ready for FTTP upgrade” date, you’re eligible for free installation when you upgrade to a FTTP, provided you order a new high speed nbn plan as follows:
- If your connection is FTTN you need to order a Family nbn 100/20Mbps plan or faster
- If your connection is FTTC you need to order a Superfast nbn 250/25Mbps plan or faster
Once you’ve placed your order for a new high speed nbn plan with free FTTP installation, we’ll immediately organise to transfer your internet service to Superloop, using your existing connection technology (FTTN or FTTC) on your choice of either a 100Mbps or 50Mbps service. And we will automatically upgrade your connection to FTTP as soon as we can and activate your chosen new high-speed plan.
It’s important to note that your “ready for FTTP upgrade” date is the earliest date NBN Co can commence connecting your premises to FTTP. NBN Co will commence the installation of your new FTTP service from either your “ready for FTTP upgrade” date or the date you place your order, whichever is the latest. From this date NBN Co estimates the following service activation timelines:
For nbn FTTN premises:- Urban Area: 19 Business Days
- Regional and remote areas: 24 Business Days
For nbn FTTC premises:- Urban area: 25 Business Days
- Regional and remote areas: 29 Business Days
When your new high-speed Flip to Fibre™ service activates, your account will be credited for the prorated unused portion of your FTTN or FTTC service and you will be invoiced for the monthly fee of the newly activated FTTP service.
The free installation offer applies to standard FTTP connections only. Additional connection charges, such as New Development Charges or unforeseen works may apply.
The Flip to Fibre™ promotion is subject to qualification and Superloop reserves the right to withdraw or change the offer. See Terms & Conditions.