Superloop exists to unleash the unlimited possibilities of the internet.
Superloop is Australia’s modern challenger telco and internet service provider that’s unleashing the unlimited possibilities of the internet. Superloop is all about experience - we're not just a utility - with a promise to be super from the ground up. We’re more tech than telco, and we deliver quality service across our consumer, business, and wholesale units.
Our can-do culture will excite and ignite our customers as we deploy game-changing solutions that solve customer pain points, backed by great customer service delivered by our highly enthused team of Superloopers, who are committed to making the internet experience super.
Our three core principles are: Unleash Possibilities, Start with the Customer, and Win Together. These values drive all decision making and all habits and behaviours at Superloop.
Our whole vibe at Superloop is ‘let’s unleash some possibilities!’ And we know that when we think differently, speak up to share our ideas and feedback, and move forward with speed once a decision has been made, we can unlock all kinds of possibilities.
Start with the customer
Our golden rule is to always, always start with the customer experience in mind. No matter what our role is at Superloop, when we base our decisions and our actions on what matters most for customers, when we work to make the complex simple, and when we take accountability and own our decisions and actions, we’re always going to deliver the best outcome.
Everything is more fun when you’re part of a team. And we have a pretty good one here at Superloop! We know that when we lead by example, encourage every voice, and act as a unified unit, we can achieve anything.