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Superloop TotalTalk™ simplified cloud communications platform

A scalable cloud phone system with built-in unified communications and collaboration. TotalTalk™ replaces legacy systems with a modern, easy-to-manage platform that deploys quickly and grows with your business, backed by Superloop.

Why Superloop TotalTalk™

All-in-one platform

Your phone system, collaboration, and call management - together in one cloud-hosted platform, so your team can focus on the business, not the technology.

No hardware required

Everything is hosted in the cloud and accessible from desk phones and desktops. No on-site equipment needed.

Rapid deployment

Get up and running quickly with simple setup and number porting included at no additional charge.

No lock-in

Choose month-to-month or 24-month terms — flexible plans that work on your terms.

Modular by design

Flexible, scalable, and ready to evolve as your business grows and your needs change.

Flexible, scalable voice solution

TotalTalk™ is an all-in-one cloud communications platform built for modern organisations. With three modular components, it can be tailored to your needs to improve efficiency and support business growth.

TotalTalk™ premium licence

Mandatory license allowing access to a range of voice features and U/L Australian calls.

Enhanced voice add-ons

Optional add-ons to further enhance and tailor TotalTalk based on your business needs. ​

Hardware add-ons

Range of Hardware options to suit each employees needs.

Read product guide

What’s included

Every TotalTalk™ premium licence gets:

  • Unlimited calls to Australian and 13/1300/1800 numbers

  • Unlimited international calls to selected countries (UK, USA, Canada, NZ, Singapore, France, China, Hong Kong, Japan, India, Croatia, Germany)​

  • Softphone app for Windows & Mac

  • IVR / Auto Attendant with custom greetings

  • Hunt groups and call queues

  • Voicemail-to-email

  • Call parking and transfers

  • Free number porting or new DID numbers*

  • Access to self-service management portal

* Excludes 13/1300/1800 numbers.

Customise your voice experience

Modular add-ons let you enhance communication, improve customer engagement and streamline workflows. Add features as needed, with no lock-in.

Call recording

Secure cloud recording with playback, tagging and selective transcription​

ACD agent

Intelligent call routing with skill-based distribution, priority queuing and callback

ACD supervisor

Live monitoring, whisper, barge-in, and historical reporting for team leaders​

Switchboard

Advanced attendant console for receptionists managing high call volumes​

Wallboard

Real-time display of call metrics and KPIs for sales and service teams​

CRM integration

Click-to-dial, screen pops and call logging with 200+ CRM platforms​

Read add-ons guide

Plug and play

Superloop offer a range of plug and play hardware that are pre-configured and fully compatible to work seamlessly with TotalTalk™.

Headset & handset options

Yealink W73P

Basic DECT handset, ideal for employees with small call loads.

Yealink T85W

Premium-level phone for executives and managers with heavy call loads.

Yealink UH42

Low cost and reliable wired headsets suitable for all employees.

Yealink BH70

Bluetooth wireless headset designed for hybrid work for office or home.

Talk to our business sales team

Contact our team to explore other available models. All hardware comes with a 24-month manufacturer warranty.

Who is it for?

From growing teams to multi-site enterprises, use our helpful guide to see where your business fits.

Small business

Medium business / mid-market

Enterprise

Team size

2-10

10-100

100+

Typical industries

Retail, small professional services​

Accounting, legal, logistics, medical centres

Finance, tech, multi-site organisations

Recommended add-ons

Premium License only

Switchboard, Call Recording, CRM

Full suite including ACD, Wallboard, Supervisor​

One provider for voice and connectivity

TotalTalk™ is part of the Superloop business platform. Pair it with Superloop internet for seamless integration, simplified billing and support from a single provider, team and relationship.

24/7 support

TotalTalk™ support team: 1300 692 151 or voipsupport@superloop.com​.

Premium installation

Premium installation and training is included through a dedicated Superloop team to ensure TotalTalk™ is installed, set up and working correctly for your business.

Rapid provisioning

For faster deployment and seamless scalability.

Number porting included

Bring your existing numbers across at no charge​.*

*Excludes 13/1300/1800 numbers.

Contact details

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