Fast. Highly-Rated. Great Value. Here’s Why More Australians Are Choosing Superloop.
When it comes to internet providers, Australians want four things: speed, reliability, great service and real value. Here’s how Superloop is delivering on all four.
Awarded the Fastest Fixed Network in Australia
For the second half of 2025, Superloop was awarded Australia’s Fastest Fixed Network* by Ookla – a second consecutive win that locked in this position for all of last year.
The award is based on millions of real-world speed tests conducted by Australians in their homes and businesses. Ookla’s Speed Score measures overall performance, combining download speeds, upload speeds and latency.
In other words, it’s not theoretical. It reflects how the network performs in everyday use – streaming, gaming, working from home and everything in between.
Customers Love Us – And Tell Us So
Speed is only part of the story.
In January 2026, Superloop was also recognised as a Top Rated Internet Services Provider in the ProductReview.com.au Annual Awards, achieving an outstanding 4.7-star rating from more than 11,000 customer reviews.
That means our performance isn’t just reflected in network data – it’s reflected in everyday customer experience.
Fast. Reliable. Recommended.
Innovation That Puts Customers First
Behind the awards is a consistent focus on innovation in the customer corner.
From smarter tools and service enhancements like Teddy, our fully integrated AI chatbot, to ongoing network investment, we continue to look for ways to simplify connectivity, improve transparency and deliver better value to our customers.
Because fast internet is only useful if it’s easy to use and backed by service people trust.
Great Value on High-Speed NBN – Without Compromise
Performance doesn’t need to come at a premium.
Superloop was recently named Canstar’s Outstanding Value – High Speed NBN Plans, recognising our ability to deliver fast internet without the big price tag.
Our highspeed plans are built for real life. Streaming in 4K, gaming late, juggling work calls and busy households. You get no-nonsense value, serious performance and a network that keeps up.
With Superloop, you don’t have to choose between speed and value. You get both.
Gamers love us!
In March Superloop took out HighSpeed NBN and Gaming NBN at the TechRadar Australian PC Awards, with a highly commended nod in the Overall NBN category.
We don’t do gimmicky gaming plans. Gamers choose Superloop because our everyday plans run on a seriously high-performance network built for speed, stability and low latency.
Our purpose-built backhaul connects directly to all 121 nbn™ points of interconnect, backed by extensive peering across Australia, Asia, the USA and Europe. Translation: fewer spikes, less lag and smoother gameplay when milliseconds matter.
No shortcuts. No fluff. Just a network that shows up when it counts.
One of Australia’s Fastest Growing Broadband Retailers
When you bring all of this together – independent speed leadership, strong customer advocacy, continuous innovation and compelling value – the result is momentum.
We’re proud that Superloop is among the fastest growing broadband retailers in Australia, driven by sustained investment in our network infrastructure and our commitment to delivering an exceptional customer experience.
The Ookla Speedtest Award builds on that trajectory – and reinforces what our customers already know.
We’re building a network that we know Australians can rely on.
* Based on Ookla Speedtest Intelligence data for 2H 2025. All rights reserved. Speed testing differs from the ACCC’s Measuring Broadband Australia program.
Written by
I'm driven by a passion for culture, communication and connection. I bring Superloop’s values and stories together to build a brand that unleashes possibilities.
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